Android

Upon logging in to Glacier Chat, you will start on the main chat screen, where you will see a list of active chats (if you have any), or a screen informing you that you have no active conversations at the time. From this screen, you can navigate to all other screens within Glacier Chat.

Menus

Primary Glacier Chat features are found on the Main Menu, which is accessed by clicking the three horizontal lines in the top left corner of the screen. Additionally, extra features and help can be found on the Overflow Menu, which is opened by clicking the three vertical dots in the top right corner of the screen.

Main Menu

Overflow Menu

Profile

The top section of the main menu displays your profile info, including your avatar, display name, current status, and a status message (if you have chosen to display one)

• Click the avatar at the top of the menu to customize your profile
• Click your status (below your display name) to update your status and status message

Profile

Status

Navigation

The rest of the Main Menu contains navigation links to the primary pages within Glacier Chat. There are four options:

• Chats - Chats brings you to the list of your active chats (the main screen) in the Glacier Chat module, where you can message, call, and video conference with your team. Learn more starting with the Messaging a Contact guide
• Phone - The Glacier Phone module allows you to access external calling and SMS texting via an external phone number. Read more in the External Calling & SMS guide
• Security Hub - Security Hub protects your device, data, and communications by detecting if your device could be compromised, and verifies that your device security settings are configured for optimal security. The Security Hub also provides access to Glacier Core and Glacier DNS for added security. Read more on the Security Hub page
• Settings - Provides the user with additional levels of customization within Glacier Chat, including the ability to customize security protocols, user interface, and backup (retention) for messages and calls. A selection of screens are shown below:

Settings

Security

User Interface

The Overflow menu has three additional options:

• FileSafe - FileSafe is an optional feature that allows for secure uploading of documents to an encrypted online vault
• Search - Search allows you to search your chats for specific keywords or messages
• Support - Support brings you to Glacier’s online help center for additional resources and technical support.

iOS

Upon logging in to Glacier Chat, you will start on the main chat screen, where you will see a list of active chats (if you have any), or a screen informing you that you have no active conversations at the time. From this screen, you can navigate to all other screens within Glacier Chat.

Navigation

Primary Glacier Chat features are found in the tabs at the bottom of the screen. Additionally, your Profile and Settings pages can be accessed via the menu, which is opened by clicking the three horizontal dots at the top left corner of the screen.