Log in to the Console and click Users from the main menu on the left side of the Console to add, activate, deactivate, or delete users within your organization.

Creating Users

  1. Click the Add User button

  2. Optionally add a First Name and Last Name

  3. Enter a unique username

  4. Optionally add an email address for the user

  5. Choose whether the user is an admin or a normal user

  6. Select Add user to the primary team or Add user to additional teams and select a different team from the drop down (read more about teams below)

  7. If signed up for VPN service, select Add Core VPN and select a server from the drop down

  8. Click Create User

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Credentials

<aside> 👉🏻 If a user is created with an email address, the option to generate a password for that user is disabled. Instead, the user will receive a welcome email assisting them in setting up their account.

</aside>

If an email address is not provided when creating a user:

  1. Toggle Automatically generate a password while creating the user
  2. After entering all relevant info and pressing Create User, the new user’s temporary login credentials will be provided

Bulk Creating Users

  1. Click the Bulk Add User button
  2. Click Import CSV
  3. Click Download CSV template
  4. Populate the CSV template using one row per user