If your organization is subscribed to a service level that includes anti-virus, threat protection and VPN for laptops. See the below onboarding guide.

Antivirus for Mac

Glacier has partnered with Cylance for their next-generation antivirus and endpoint protection solution for Mac devices.

  1. Open a browser and download CylancePROTECT here

  2. Open the file CylancePROTECT.dmg located in your Downloads folder

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  3. Click Allow to allow the package to run.

  4. Click Continue to verify that the OS and hardware meet the requirements.

  5. Click Continue.

  6. Type the installation token (this will be provided by Glacier to your organization administrator)

  7. Click Continue.

  8. Click Install.

  9. Type your credentials.

  10. Click Install Software.

  11. When a pop-up appears, click Open Security Preferences.

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  12. If necessary, click the lock to authenticate the changes and click Allow.

  13. Beside the System software from application CylanceES was blocked from loading message, click Allow or toggle the switch next to CylanceES to approve the extension.

  14. To enable full disk access, on the device, navigate to System Preferences > Privacy & Security

  15. If necessary, click the lock to authenticate the changes and click Allow.

  16. Scroll down and click Full Disk Access.